Contact Us
We are an online store shipping from Auckland, New Zealand
Our Details
Please note we are an online store and do not have a physical retail store in which to browse our range.
Our office hours are NZ 9am to 5pm, Monday to Friday.
- Phone
+64 9 816 8706 (from cell-phones) or 1800 630 216 (from land-lines only)
Reach us by Email
- General Email: enquiries@thesleepstore.co.nz
- Returns & Exchanges: returns@thesleepstore.co.nz
- Accounts: accounts@thesleepstore.co.nz
- Marketing: james@thesleepstore.co.nz
Please leave a message if we are not available and we will call you back as soon as we can - we're flat-out during the day packing orders.
If you are experiencing difficulty placing your order online, please email your order to enquiries@thesleepstore.co.nz or you can call us on 1800 630 216 or +64 9 816 8706.
Frequently Asked Questions
Need your answer straight away? Checkout our
Frequently Asked Questions here.
We also have Product Information Guides here if you are after a product query.
Product Information Guides
Reviews
Want to know what other customers think about our service and products before you purchase?
Highly Recommended
"I bought few times from this store and they are great. Great advices and service, shipping is fast. Highly recommended!"
Excellent
“The Sleep Store would have to be one of the best Companies I have ever dealt with for so many reasons. They have an excellent product range of quality and well researched products that are safe for young children. Their website is so helpful, for each product there is detailed information and reviews. There is loads of helpful advice on sleep related matters, and most importantly they are SO helpful with any questions I've had; suitability of products, recommendations, things to try etc."
Love The Sleep Store
“Love The Sleep Store for so many reasons! Great customer service, great range of products, wonderfully helpful information on their website & their FB groups, and love their stance on safe sleeping!"
Customer Feedback & Product Reviews
We would be delighted to receive a testimonial from you if you have found The Sleep Store has made a difference to the sleep of your children.
We are also interested in your feedback on our website, our information and our product range.
Please email us to send your product review, testimonial or feedback - thank you.
Sleep Advice
If you have a question about your baby's sleep, join our online sleep community on our Facebook Page. Post for more detailed questions on Sleep Coach monitored support groups to receive advice from our team and other parents. Find links to our Sleep Support groups here.
Please note this is a free service with high demand, so there may be a delay hearing from one of our team.
SLEEP ADVICENeed additional help?
About Us noun_Arrow_1920908Created with Sketch.
FAQ’s noun_Arrow_1920908Created with Sketch.
Returns & Exchanges noun_Arrow_1920908Created with Sketch.
Meet the Team noun_Arrow_1920908Created with Sketch.